Privacy Policy.

Last updated: 12 September 2025

Who we are

Sero Studios ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your information when you visit our website or utilise our services.

Contact details:
Sero Studios
Wiltshire, UK
Phone: 07566 260973
Email: hello@sero-studio.com

What information we collect

  • Personal identification details (name, email address, phone number)

  • Usage data via website analytics (IP address, browser type, pages visited)

  • Cookies and tracking data (see Cookie Policy below)

How we collect data

We gather data directly when you provide it through contact forms or newsletter sign-up, and automatically via cookies and similar technologies when you use our site.

How we use your information

We use your data to:

  • Respond to enquiries and deliver requested services

  • Send marketing communications, subject to your consent

  • - Enhance website functionality and user experience

  • Comply with legal obligations

Lawful basis for processing

We process your data based on:

  • Your consent (e.g., newsletter sign-up)

  • Contractual necessity (services you request)

  • Legitimate interests (improving our website and services)

Data sharing and transfers

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., website hosts, marketing platforms) under confidentiality agreements. Personal data is not transferred outside the UK or EEA.

Data retention

We retain your personal data only as long as necessary to fulfil the outlined purposes or as required by law. Generally, this means storing data for up to 2 years after the last contact.

Your rights

You have the right to:

  • Access and receive a copy of your personal data

  • Request corrections to inaccurate data

  • Withdraw consent at any time where processing is based on consent

  • Request deletion of your data ("right to be forgotten")

  • Object to data processing on legitimate grounds

  • Request data portability

To exercise your rights, please contact us at hello@sero-studio.com.

Security

We implement appropriate technical and organisational measures to secure your data.

Changes to this Privacy Notice

We may update this notice periodically. The latest version will always be available on our website.